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Residential Corner Focus: Upgrades bring higher profits



The key to selling homes quickly in today’s housing market is having the right upgrades readily available for homebuyers. Upgrades help add convenience, security, energy savings, and lifestyle enhancements to a home—differentiating it from its competitors.

“Being buyer friendly and capable of delivering personal choices isn’t just a housing market strategy anymore. It’s a necessity,” said Jana Daly, EDI’s residential business development manager.

Advanced home technology products and systems offer clear opportunities for increased revenues for contractors and builders. Too often, the opportunity is lost simply because the builder failed to educate the customer about available options. The reason? A lack of knowledge about the latest products and technologies the electrical contractor has to offer.

“To a significant degree, homebuyers said they did not buy specific upgrades because the upgrades were not offered by the builder,” Daly said. “This was cited second most often as the reason for not buying automated lighting controls and home automation.” 

Some of the electrical upgrade products that EDI offers include:

·        Lighting control systems

·        Heated flooring

·        Dimming

·        Central vacuuming

·        Designer color plates, switches, and receptacles

·        Home automation

·        Rope lighting

·        Structured wiring components

·        Whole-house audio and audio components

·        Generators

·        Intercom systems

·        Upgraded bath fans

·        Indoor/outdoor cameras and video door answering systems

·        Whole-house surge protection

Johnny Owenby, owner of Owenby Electric in Charlotte, said he started diversifying into upgrades because of his own interest in the latest technologies. “I’m intrigued by the new stuff, especially the stereo systems. We also do some dimmers and computer networking.”

Training from a Leviton rep and seminars at EDI gave Owenby the skills and knowledge he needed to expand into new areas, he said.

Marcus Weathers, owner of AAA Electrical Installation in Lincolnton, said it’s more profitable for him to spend more time in a house installing upgrades than to simply go from house to house pulling wire. “Plus, we want to become a little more diversified rather than just being seen as a regular house-wiring electrician. We do more custom homes, which have a greater demand for upgrades. We’re doing something beyond standard wiring in just about every house.”

Contractors like Weathers have realized additional profits when it comes to making money on materials. And, perhaps more importantly, they get more productivity out of their employees.

The most popular upgrades are structured wiring and standby generators, Weathers said. “We’re also trying to move into central vacuuming, speaker systems, and other areas.”

Ron Dudonis, owner of Summertree Builders in Charlotte, worked with EDI to develop a custom options book to present to his homebuyers.

“Rather than offering items separately, we developed packages at several levels and price points,” Dudonis said. The basic package includes the most common electronic interfaces for a new home. A buyer who’s interested in security can select an upgraded package that includes monitoring cameras. Someone who’s into entertainment might choose a package with higher-grade speakers and other audio components.

“We wanted to get clients to think about upgrades as a systems approach,” Dudonis said. “We tell them, ‘These are things that are going to influence how you live in your house day and night, how you interact with your home.’”

The approach has been a success.

“It’s done what we were hoping: started the conversation early on in the buying process and introduced clients to products they didn’t know about—and wouldn’t know about if we hadn’t presented them,” Dudonis said. “It made it possible to sell some of these features where we would not have been able to before. It has not only increased sales on our side, but also helped our electrician.”

EDI offers training and support to electrical contractors who want to increase their profits and value-offering to their builders. In addition, as a value-added service, Jana Daly will meet with builders on behalf of EDI’s electrical contractors to explain what’s available and how these products can help sell homes quicker and improve their profitability. To learn more, or to schedule a builder meeting, contact your EDI account manager or Jana Daly at jdaly@edi-nc.com or 704.372.3040, ext. 354. 



Electrical Distributors, Inc. 1515 S. Clarkson St. (28208) P.O. Box 35623 Charlotte, NC 28235 Phone: (704) 372-3040 Fax: (704) 377-6975 © 2007 All rights reserved
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